Effective Date: December 30, 2024

At Premier Hardwoods, we are committed to protecting the privacy and personal information of our customers, visitors, and users. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you visit our website at https://premier-woodfloors.com or engage with our services. By using our website or services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

1. Personal Information

  • Contact Information: This includes your name, email address, phone number, and physical address when you fill out a contact form or request a consultation.
  • Payment Information: If you make a purchase or payment through our website, we collect your payment details, including credit card information and billing address.

2. Non-Personal Information

  • Usage Data: We collect information about how you use our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and store certain information. You can control the use of cookies through your browser settings.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To process your requests, provide services, and communicate with you about your inquiries and appointments.
  • Improving Our Website: To analyze usage data, improve the functionality and user experience of our website, and tailor our content to better serve you.
  • Marketing and Communications: To send you promotional materials, newsletters, and updates about our services and offers. You can opt-out of receiving marketing communications at any time.
  • Processing Payments: To process transactions and manage your payment information securely.
  • Compliance and Legal Obligations: To comply with legal requirements and protect our rights and property.

Information Sharing and Disclosure

We value your privacy and do not sell or share your personal information with third parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, and safety of Premier Hardwoods, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access and Update: You can access and update your personal information by contacting us.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the communication or contacting us directly.
  • Delete: You can request the deletion of your personal information, subject to legal and contractual obligations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our website or services after the changes take effect constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Premier Hardwoods Phone: (239) 470-8997 Email: info@premier-woodfloors.com, Website: https://premier-woodfloors.com